From dissatisfied customers to evangelists of the firm: A study of the Spanish mobile service sector - ScienceDirect
From Dissatisfied Customers to Evangelists of the Firm: A Study of the Spanish Mobile Service Sector - Jesús Cambra Fierro, Iguácel Melero Polo, F. Javier Sesé Oliván, 2014
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The Effect of Culture in Forming E-Loyalty Intentions: A Cross-Cultural Analysis between Argentina and Spain - Daniel Belanche Gracia, Luis V. Casaló Ariño, Miguel Guinalíu Blasco, 2015
Exploring the Influence of the Human Factor on Customer Satisfaction in Call Centres - Dorina Chicu, Maria del Mar Pàmies, Gerard Ryan, Christine Cross, 2019
Complaint Management: A Customer Satisfaction Learning Process – topic of research paper in Economics and business. Download scholarly article PDF and read for free on CyberLeninka open science hub.
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spanish-names-surnames/surnames_freq_ge_100.csv at master · jvalhondo/spanish-names-surnames · GitHub
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PDF) Antecedents and outcomes of service recovery satisfaction: perspectives on open and distance learning in Malaysia
PDF) Antecedents and outcomes of service recovery satisfaction: perspectives on open and distance learning in Malaysia
I CUSTOMER PERCEPTIONS OF SERVICE FAILURE, SERVICE RECOVERY AND LOYALTY RECOVERY: AN INVESTIGATION INTO THE AIRLINE INDUSTRY A
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From dissatisfied customers to evangelists of the firm: A study of the Spanish mobile service sector | BRQ Business Research Quarterly
The Region-Of-Origin Effect on the Preferences of Financial Institution'S Customers: Analysis of the Influence of Ethnocentrism - José Manuel García-Gallego, Antonio Chamorro Mera, 2016
PDF) From dissatisfied customers to evangelists of the firm: A study of the Spanish mobile service sector
I CUSTOMER PERCEPTIONS OF SERVICE FAILURE, SERVICE RECOVERY AND LOYALTY RECOVERY: AN INVESTIGATION INTO THE AIRLINE INDUSTRY A
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Antecedents to permission based mobile marketing: an initial examination
